We are seeking a skilled Data Analyst who has expertise in End User Computing, Desktop Support, IT Help Desk Support, and Metrics to join our team as a full-time Data Analyst for End User Computer Engineering. The Data Analyst will be responsible for analyzing, interpreting, and translating data into meaningful insights and recommendations for business decision-making. The successful candidate should have knowledge and experience in both Data Science and End User Computing.

Responsibilities:

• Collaborate with stakeholders to identify key metrics and create relevant reports and dashboards to support business decisions.
• Analyze and interpret data from various sources, including end user computing devices, applications, and network resources.
• Develop and implement data-driven solutions that address business needs and improve end user computing and IT Help Desk support.
• Identify trends and patterns in data to identify areas for process improvement.
• Work closely with the IT team to ensure the effective use of technology, data, and resources.
• Create and maintain documentation of data analysis and methodologies.

Qualifications:

• Bachelor’s degree in Data Science, Computer Science, Information Systems or a related field.
• At least 3 years of experience as a Data Analyst, with a focus on End User Computing, Desktop Support, IT Help Desk Support, and Metrics.

• Strong analytical skills and the ability to work with complex data sets.
• Excellent knowledge of statistical and analytical tools such as R, SAS, SQL, Excel, and Tableau.
• Familiarity with end user computing technologies, including desktops, laptops, mobile devices, and associated applications.
• Strong communication skills and the ability to effectively collaborate with cross-functional teams.
• Ability to work independently and manage multiple projects simultaneously.

This is an excellent opportunity to join a dynamic team and contribute to the success of an industry-leading organization. If you have a passion for data analysis and end user computing, and you are seeking a challenging and rewarding role, we want to hear from you.

To apply, please submit your resume and a cover letter that highlights your relevant experience and qualifications. We look forward to hearing from you!